Chronic Care Management

For patients covered by Medicare who are managing two or more ongoing health conditions, chronic care management services are available.

Medicare beneficiaries participating in this program are provided with personalized care management services during the periods between their office appointments, assisting them in consistently managing their health.

What Managing Health for Patients Looks Like

Our Chronic Care Management (CCM) program is designed to offer patients extra assistance from their primary care provider and the healthcare team.

Our CCM Program encompasses:

  • Coordinating visits with doctors and follow-up appointments

  • Regular phone calls from our nurse care managers to monitor health and to answer any questions from the patient

  • Personalized comprehensive health care plan to set goals for improvement

  • Preventative health care screenings

  • Medication education

  • On-call provider access 24/7

Medicare Cost for CCM Program Services

Rubicon will submit a bill to Medicare for chronic care management services in any month where we have provided at least 20 minutes of remote care for you.

While Medicare does offer coverage for these services, individuals covered by Medicare are still responsible for the coinsurance portion when these services are rendered. If you possess a Medicare supplement plan, it might help alleviate the cost of this coinsurance payment. We encourage you to contact your Medicare supplement provider directly to understand the extent of your insurance coverage for this particular service.

Patients have the option to stop their services at any time, for any reason. If you choose to do so, please inform a Rubicon staff member to officially dis-enroll from the program.