Nondiscrimination Policy

Rubicon Healthcare complies with all applicable federal civil rights laws and does not discriminate based on race, color, religion, national origin, sex, pregnancy, gender identity, sexual orientation, age, physical or mental disability, or genetic information. Rubicon Healthcare does not exclude or treat individuals differently due to any of these characteristics.

Rubicon Healthcare offers free aids and services to help individuals with disabilities communicate effectively with us, including alternative formats like large print or audio.

We also provide free language services to individuals whose primary language is not English.

If you need any of these services, please contact our scheduling office as soon as possible.

If you believe that Rubicon Healthcare has not provided these services or has discriminated in any way based on race, color, national origin, age, disability, or sex, you may file a grievance with:

          2250 Reed Station Pkwy

          Carbondale, IL 62901, USA

          Phone: 618-457-4999

          Email: support@rubiconhealthcare.org

You can file a grievance in person, by mail, or by email. If you need assistance with the grievance process, our HR team is available to help you using the contact information provided above.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. Complaints can be submitted electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

          U.S. Department of Health and Human Services

          200 Independence Avenue, SW

          Room 509F

          HHH Building

         Washington, D.C. 20201

         1-800-368-1019

         1-800-537-7697 (TDD)

Complaint forms are also available at www.hhs.gov.